Lincare Holdings
This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the customer support centers (CSC).
Job
Responsibilities:
o Actively participates in the training of all Customer Service personnel, including new hires o Deletes, corrects, or re-enters patient orders as deemed necessary #CC o Successfully manage both inbound and outbound phone calls in a positive and professional manner o Read and analyze documents such as patient orders o Effectively communicate with health care professionals and patients o Carry out oral and written instructions o Enter patient and medical information using company software o Work both independently and as part of a team o Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment o Exceptional verbal and written communication, interpersonal, and active-listening skills, as well as the ability to prioritize issues and respond accordingly Education and
Experience:
o High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience o Computer entry experience necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledAbout the Company:
Lincare Holdings.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job
Responsibilities:
o Actively participates in the training of all Customer Service personnel, including new hires o Deletes, corrects, or re-enters patient orders as deemed necessary #CC o Successfully manage both inbound and outbound phone calls in a positive and professional manner o Read and analyze documents such as patient orders o Effectively communicate with health care professionals and patients o Carry out oral and written instructions o Enter patient and medical information using company software o Work both independently and as part of a team o Time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment o Exceptional verbal and written communication, interpersonal, and active-listening skills, as well as the ability to prioritize issues and respond accordingly Education and
Experience:
o High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience o Computer entry experience necessary Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledAbout the Company:
Lincare Holdings.
Estimated Salary: $20 to $28 per hour based on qualifications.
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